I am writing this post for other window cleaners . Helpfully this might help some of you on your service calls.
What I do and this works for me. I give them a prices right over the phone . I ask them how many windows they have,if they don’t Know or if they don’t want to take the time to count their windows ,then we will come out to count and give them an estimate.
We consider this a service call and there is no charge as long as they schedule to get the work done. Remember a window cleaning service call is like any other service call its not free. What I use for an example is if you call out a plumber or an appliance man for a service call if you don’t go ahead with the work there is a service call fee.
We let our customers know this and we are very careful to give good pricing over the phone before we come out to the home. This is a win,win for everybody. Hopefully this will be helpful to other window cleaners. For Customhomedetailings Pricing calulator go to. Check out how to price your window cleaning at please leave us a commet we want to here your feed back and have a good day.
Ron
What product.
Ron
Thank you Mary for your feed back.
Ron
Hi Ron,
Yes,I agree. If you can give the customer pricing over the phone and they have a good understanding of the type of work that is going to be done,then it’s much better for everyone.
Keep up the good work. Your photos are great!
Joann
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Thanks Ron
This is an light bulb moment since i was once in the window cleaning and pressure washing business. WE always gave a estimate over the phone but never charged just for coming out. I guess you can say we were throwing cash out of the window. I am highly recommending this my associates here
Thanks for this valuable information! I like it!
great post as usual!
Hi Ron,
I think it’s important to go the extra mile and make it easier for the customer. It shows care and reliability from a cleaning company. Nice job!
-Steph
Clear pricing is critical in a customer relationship. Get it right and you’ll get referals.
Yes,I agree that its a win win situation. Window cleaning is not an easy task anyway.
Everyone is budgeting their funds nowadays. It’s great that you are upfront and don’t hassle homeowners with pricing and a run-around. Customer service and building a relationship is so important when running a business. Sounds like you provide both.
You’ve got great business strategy! A win-win situation like you mentioned.