Pricing window cleaning work for your small business is an art. The process is simple math. You come up with the price per window you’re going to clean. Now, here is the tricky part. You must be able to do the math, count the windows, and come up with a good bid that gives you and your workers plenty of time to do a good job. I have seen and been around many of window cleaners that bid window cleaning work too low. When window cleaners bid their work too low, it usually means they are inexperienced, desperate and do not have the proper tools, insurance and even patience do do the job well. I am talking about residential window cleaning right now.
Residential window cleaning is different from commercial and priced totally different. For information on commercial window cleaning, I will leave the link at the end of the article.
I also don’t know where you live or what the cost of living is where you live, so pricing might be a little different for you, if you are on the East Coast compared to here on the West Coast. First, establish a price for standard windows inside and out. A standard window is any window which is not a small french pane or an unusually large wall of glass. I am using french panes as an example. This means the window can have lots of little panes and you would charge differently than for a standard window or a wall to wall window, which would be priced differently. For example, standard windows might be 8 to 10 dollars a window and a small french pane could start at $1.00 to $1.50 – $3.00. There are also panes that are priced at $5.00 a pane depending on how many panes of glass are in the window. Pricing for tracks and screens also changes the cost by a $1.50 or so.
Now, we are not saying this pricing is set in stone. I am giving you this example, because it has worked for me very successfully. Also, this method is used for residential window cleaning. Commercial window cleaning is very different. The pricing is lower. Don’t confuse the two; we are discussing residential window cleaning in this article.
Go to pricing and biding Commercial window cleaning for that info. I will make this crystal clear how to price your pane of glass because it is sometimes hard to do the math when panes are different sizes. A normal sliding window, which slides up and down or side to side is usually $5.00 to $6.00 per pane without screens or tracks for which we charge $1.50 for screens and $1.50 for tracks. Pricing french panes will vary because there are different sizes and there can be 8 panes per window- 4 per side total and these are big panes, so they will be priced more per pane than a window with only 18 panes. Now, the whole point of being able to price your panes like this is so you are charging according to the amount work. these types of windows are a lot of work. You need to be able to count the panes and do your math. Now it is pretty easy if a window is a slider it has two sides the window is either $10.00 to $12.00 if the window has 4 panes per side the cost has to be more because the work takes more time. So you can price these windows double the cost but you want to be a litttle lower than that because you don’t want to scare your customer off. So, if you charge for these panes $2.00 you would get $16.00 for the window which is still better than $10.00 or $12.00. If you charged $2.50, it would come out to double what your charging for standard sliders. Now if the window has 18 panes, you could charge $1.00 or $1.25 would be good but you want to stay at double or less because it takes alot of time to do these windows because of the labor involved. If the windows have 12 panes, a good price would be $1.50 per pane. You have to do the math because these types of windows are twice the time to clean.
Remember every body knows you get what you pay for.
What I have found that has worked for my small window cleaning business is that we sell quality work and try to get into detailing. I think most of all, we stay away from the quick on to the next job type of work. I guess you can say I have learned to stay far away from desperation and really focus on quality work ethics. We also realize that sometimes people can be naturally impatient and I don’t let this rush us from doing our job right.
Having the proper amount of window cleaners will help you do a good job in the shortest amount of time and this is very important . This will help you keep your customers happy. They don’t want window cleaners at there house for a week. I hear this all the time from customers that a company sends one window cleaner out to a 10,000 squar foot house and he takes the week to do it or at least a few days. This type of work is not professional and the customer will not have you back again.
I have also found that you don’t need to drive through traffic to give a free estimate. Once you get to know the type and style of the home and the count of windows, which you can usually get by talking to your client, you will be able to reduce your time and effort. Find out how many windows they have by asking questions about the home and you can give them a free estimate right over the phone. If your client has a very large house, lets say 4500 0r 7500 square feet or more, you can tell them the average price per window. You can also tell them you will come out to their house and count their windows and as long as they schedule an appointment, there will be no charge for the service call. How we word this is, we have a $95.00 service call which is applied to your work.
Remember, you can save yourself a lot of time and effort by using this technique. Some of the other good questions to ask on the phone are: What is their target time for the work? By asking that question you can find out if they want the work done right away and if they are interested or if they might just want to get pricing. Don’t make this any harder than it is. Your customers are either interested or not. This example is made for if you’re receiving a lot of calls for window cleaning. If you’re just starting a new window cleaning business, you might have to approach your clients if you are not receiving phone calls.
The rest is pretty easy. If they are interested, have them sign an invoice and schedule a date. What I mean when I refer to scheduling is the process of getting the potential client to commit to a date and reserving that date for the work on your calender or your schedule. You must get a signature and a service deposit for the work and if they cancel this is your service call fee. Do not waste your time giving free estimates in person when you can do this over the phone.
I have also learned to be careful not to have some body rush you out to a job that they need to have done right this minute with out a good explaination, I will work with some one to help them, but it has to make good sense. Remember, use your good judgement on every call you get. This is very important to be successfull. If by chance the customer does not keep the reservation, you still get paid for your service call like any other service. I hope this will help some small window cleaning business owners get some good ideas. For more window cleaning information, videos and window pricing calculator check us out at customhomedetailing.com For more commercial window cleaning inforomation.